well DCHS finally came around to responding to Vikki's article - as she points out - "sort of". for one thing, their response only went out to staff and volunteers, not the general public (who read the article they are responding to). for another thing, they do little to address the failure it describes - actually promising more of the same failed policies and practices.
you can read their letter here.
we are grateful that Ms. Kratz found our save-rate graph helpful. don't expect DCHS to be publishing anything this simple and useful anytime soon. apparently they are busy with holiday fundraising...